About Charlotte Illner

I live in Canada and currently having my house in Tulum for sale. The service and assistance that Mario has provided me has made a great experience working with Engel&Völkers. Mario is very professional and respectful and efficient. He always respond to texts, and calls and all my questions in general. Thanks to Mario’s support I am confident I will get my house sold soon. His excellent approach and efforts and work ethic are impacting in a positive way this sometimes challenging process for me. Mario thank you so much, I sincerely value you as an expert and for sure you have made a difference in the sale of my house in Tulum.

The Engel and Volkers team provided incredible support in my search for a property, being patient with all my requirements whilst making sure all the legal boxes were ticked. If you are looking to buy or sell a property in the area I would highly recommend them!

I am a first-time Mexican RE buyer. I had an amazing experience with Engel&Völkers. If you want someone to always respond to your texts, help you get all the questions answered, connect you with vetted contractors, use INES. She was a blessing. Organized. On time. Smart. Fun. Comforting. I will be only buying with her now. Ines, Ines, Ines. Not only do I have an awesome house in Tulum. I now have a friend.